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We deliver New Zealand wide and generally dispatch the same day payment is received, delivery cutoff is 3pm. Delivery time varies but is 2 dayst for North Island deliveries and 3 for South Island deliveries.
We are unable to deliver to a PO Box address so please supply a physical street address for all deliveries. Purchased items are generally sent the next working day after payment has been received. Please note shipping time may also vary depending on where you are located. Rural deliveries generally take a day or two longer than standard deliveries.
Authority to leave
Unless your special delivery instructions state otherwise, deliveries DO NOT require a signature. Therefore, if you want to sign for delivery please have the goods addressed to your place of work or any other suitable address where a signature can be obtained.
Special Delivery Instructions
Should you require them, please provide us with clear delivery instructions within the appropriate area in the checkout when finalising your purchase. It is also imperative that you provide us with any special delivery details relating to your delivery address.
If your recipient address is a Rural delivery (RD) address, please select Rural in the checkout. If you don’t, your goods cannot be delivered to you.
You must notify us within 24 hours if you have received any faulty or damaged goods. Just complete the Returns form.